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How To Check Whether Your Identity Card Has Registered Other Mobile Numbers

This has been known for a while now, and while stakeholders, including Safaricom and the likes of the Communications Authority (CA) have been at the forefront of the law, it appears that people are still getting away with unregistered lines.

We have, for a while now, been seeing people complain that other parties have their credentials (IDs) registered on SIM cards that they do not own, and did not initiate the registration process in the first place.

All that is required is to:

*106# is the number to dial.

Choose one: Please double-check my figures.

If you don't recognize any of the numbers, please contact us.

Return to the main menu.

2: Report an unknown phone number

Choose the number that you are unfamiliar with.

Select 4: After it has been confirmed as a reported number. Cancel a reported phone number before selecting and confirming it.

In such situation also, you'll want to double-check whether your ID has been used to register lines that you don't own. To be sure:

Visit a care center shop, whether it's operated by Safaricom, Airtel, or Faiba. This will be confirmed by them.

Safaricom, Kenya's largest operator (therefore its network is the most exploited because such fraud cases necessitate M-PESA services to finalize online loans), has a robust social media presence. You can DM them your information and they'll look into it for you.

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CA Communications Authority Safaricom


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