The biggest telecommunication network provider has now announced that all Mpesa services; which basically include sending and receiving money, purchasing Airtime, etc, will not be available on Tuesday, September 21st 2021 to Wednesday, September at 4am.
"We are constantly investing and innovating M - PESA to ensure that we continue to meet the needs of our customers as well as continue to support our partners in their business ambitions.To support this continued transformation, we regularly undertake enhancements and maintenance of our systems from time to time." Reads part of the statement by Safaricom.
This is not something strange as Safaricom has occasionally disrupted these services in bid to enhance and maintain the business to meet the needs of customers.
Safaricom has however considered many customers in scheduling such maintenance. The timing of this maintenance therefore has been planned to result in the least of inconvenience to customers.
"We apologise for any inconvenience that may be caused and thank you for your continued support." Safaricom.
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