Photo courtesy of twitter under Ma3Route twitter.com/@Ma3Route.
It's been a stalemate today evening on Nairobi Expressway exits due to drag brought about by slow cash payment system. Two payments mode were enrolled after commissioning the use of the express highway which includes the Electronic Toll Collection (ETC) system and cash system.
The Electronic Toll Collection (ETC) system was smoothly operation but it was challenged by cash payer who were overlapping by cash which derailed causing more jam.
The cash system was worse of, actually it was the main challenge for the jam, first cash transactions are time involving due to the issuing back change. Secondly as compared to the Electronic Toll Collection (ETC), cash system is tedious and requires lot of resources including human resource who are prone exhaustion, demotivation and fatigue make it worse.
Angry Kenyans took it to Twitter complaining how the express highway had turned useless and expensive with little value.
"They should have planned very well on the exits. Shida ni kukula sana" @Duncanm2017 said.
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