Kenyans have in one way or the other become victims of fraudsters, ripping lots of money from their MPESA accounts. This has always been attributed to the customers ignorance on how to deal with these fraudsters, as in most cases you all know how kind hearted most of the Kenyans are.
In most cases, these fraudsters misuses the kindness and Hospitality in us, by sending a text message with an MPESA confirmation Message; as this posted by the Star on their Twitter handle this morning.
According to various testimonials, these conmen goes ahead to phone the recipient, lying to them that they have send money to them accidentally. To an unaware Kenyan, he/she would make a step to refund the money and in turn find himself or herself losing their money.
The star, has however, come to the rescue of Kenyans, after revealing how one can be able to escape these fraudsters and how it may be of luck to some few individuals. Yes, first of all, knowing how to deal with them is a great benefit to you and doing the necessary by reporting them to the right channels can help you win for yourself, a total of Ksh. 1,000 worth of airtime.
An example of Fraudulent Messages as Send posted by the Star on Twitter. [PHOTO|TWITTER]
“The right thing to do when you receive such an SMS on Safaricom is.... ?..Reply with the correct answer and be one of two random winners of sh.1,000/= Safaricom Airtime. #JichanueAndTakeControl,” Posted the Star
One Kenyan on twitted, gave out instructions on how to undertake the reporting process to Safaricom and later the Police for investigations
Wasike R: This is a genuine text from Safaricom (right instructions i.e *544#)
They are simply reminding you to update and continue browsing.
Nothing touching on Mpesa/contact.
Mokoro Stephen: report the number to 333 and then to the police
1. Go to new message
2. On the recipient enter 333
3. Under type message, enter the number that sent you the fraudulent MPESA message.
4. Send the message.
5. Also report the number to police for investigations.
Among other Kenyans who have reacted are as follows;
Procedure on how to Report Fraudulent texts to Safaricom and/Police for investigations. [PHOTO|COURTESY]
Beryl Maritim: This doesn’t work. You report and no action is taken
Ssemakula Mukibi: I wonder why they'd want you to bar outgoing sms. Best thing to do is forward the message to 333, the right thing to do is ignore. If all of us ignored these people they'd have to think of a new con game.
Martin Andati: Report through SMS to 333 – include the telephone number which initiated the fraudulent request. The SMS is free of charge
Remember not to engage the sender in any way.
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