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What To Do If You Mistakenly Buy Airtime Worthy Thousands From Your Mpesa

Mpesa is usually referred to as a mobile banking platform which is used for depositing money, sending money, buying goods using till numbers, withdrawing money and also purchasing airtime directly to your phone. It was launched In the year 2007 by Vodafone and Safaricom. Have you ever mistakenly bought airtime worthy thousands or instead of withdrawing money from an Mpesa agent you buy airtime? What did you do? Never panic follow up the following simple steps to get back your money.

A.If you ever do this mistake, of which I know it has happened to many individuals, never ever spend any single cent of the airtime purchased. This can hinder or prolong the reversing process.

B.Completely turn off your data if you have not enabled data manager such that apps cannot consume your credit if you don't have data bundles.

C.Do not panic anymore, just call 100 the safaricom customer care number and inform them of the wrong transaction made.

D.When asked, just select the mpesa transaction option.

E.For language, you can select either English or Kiswahili option.

After doing the above, kindly wait for at least 12 hours for the reversal to be completed.

Thank you.

Content created and supplied by: @alferdefrank (via Opera News )

C.Do Mpesa Vodafone


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