National Hospital Insurance Fund has released a crucial message to all Kenyan customers revealing how customers can rectify errors made when making monthly contributions. Many registered members have been facing costly errors when making their contributions. However, rectifying it is as simple as visiting your nearest NHIF office with your I'd copy and your Mpesa statement.
How to rectify erroneous payments made through Mpesa? you are urged to visit the accounts department in the nearest NHIF office to have the erroneous payment corrected.
Things required at the NHIF office
Customers have been advised to carry their original Identify card and downloaded Mpesa statement. Therefore the process of rectifying doesn't take long, it is matter of hours. National Hospital Insurance Fund customer care head offices are located upperhill, Nairobi. You can also access them through the telephone contacts of the National Hospital Insurance Fund offices in Nairobi are toll free 0800 720 60.
New members can also register through their phones by dialing *155# on any phone toll free and register as Nhif member. After registration they can receive Nhif member number through SMS. Therefore you can also access self-care services including payment of monthly contributions.
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