Safaricom experiencing technical issues left millions of its customers stranded as the giant telecommunications did not communicate about the hitch.
For the better part of the morning,no services were rendered as many mobile users tried to pay bills,subscribe to their affordable bundle price plan as others were unable to make transactions to different destinations.
The interrupted network lasted for almost 6 hours and Safaricom chosen not to communicate or offer an explanation.This year has been the first time Safaricom has become very inconvenient.
Nowadays after subscribing to a service in Safaricom you wait for almost ten minutes to receive a confirmation message and if you lack patience you may subscribe twice.
Safaricom CEO and employees should know that they have greater responsibility to Kenyans since they affect Kenyan lives daily as means of communication and payment solution.
The giant telecommunications is said to have experienced technical issues which are now resolved.Official statement is yet to be released to the press to explain the reason behind the delays.
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