Kenya Medical Supplies Authority (Kemsa) has implemented a new distribution system in order to assure timely delivery to county governments, which are the organization's single largest client group.
The Kisumu center will service a zone of 19 counties; the Mombasa center will serve six counties; Meru will serve 11 counties on the northern frontier, and the Nairobi central shops will serve the remaining 11 counties.
The new development, according to Kemsa acting Chief Executive Officer Edward Njoroge, is part of the Authority's transformation agenda, and he denied assertions that Kemsa lacked the capacity to offer medications and other associated products that the devolved units require.
“All county governments, from Nairobi to the farthest reaches of the country, can rest confident that Kemsa has the capacity to service all procedurally submitted orders for delivery in seven days or less,” Mr. Njoroge said.
A customer service staff has also been established to ensure quick reaction times.
He stated, "Kemsa staff members are committed to the Authority's change."
Mr. Njoroge stated that the Authority is relying on its superior supply chain management skills as well as infrastructure, including warehousing and sophisticated information technology systems, to increase operational efficiency.
Kemsa denied playing a role in a crippling scarcity of key pharmaceuticals in Nairobi health centers in August, claiming that it had not received any requests for medical supplies from either City Hall or Nairobi Metropolitan Services.
Mr. Njoroge stated that part of the company's reform mission is to raise quality standards in order to provide value for money to Kenyan taxpayers.
He claimed Kemsa was revamping its financial management and procurement practices to achieve this, which came under scrutiny during the Covid-19 procurement scam inquiry.
On Wednesday, the authority delivered Sh64 million in medical goods to the Kitui county government, which had only been purchased a week before.
Pharmaceuticals, non-pharmaceuticals, laboratory, and renal consumables were included in the order, which would be given to over 298 health facilities.
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