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JUST IN: Kenya Power & Lighting Company Issues Token Generation Hitch Alert

The Kenya Power & Lighting Company has issued a customer alert following a technical hitch affecting prepaid token generation and Contact Center communication.

The alert states that the hitch specifically affects prepaid vending and has interfered with access to the Contact Center number. Without even issuing the alert the number is known for acting up whenever customers have complaints to lodge.

Through corrupt tender outsourcing the ambitious Last Mile Connectivity project involving the KP&LC, Government of Kenya, and the International Donor Community flopped.

Lately, the company which has monopolized the distribution of energy for many years has been making enormous losses as other players particularly solar energy providers make inroads into the Kenyan market.

Power outages and an erratic billing system have drastically dented the Company's image. Today's alert is unique since the energy companies' PR department is singularly known for lethargy.

Solar Power providers are posing the greatest challenge to the Kenya Power and Lighting Company.

Content created and supplied by: Dalanews (via Opera News )

International Donor Community Kenya Last Mile Connectivity Lighting Company Solar Power


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