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Doing Business? These 9 Communication Skills Will Up Your Business.

1.Refrain from Making a Snap Judgment.

First impressions from discrimination, prejudice, stereotypes can negatively affect one’s snap judgment, avoid snap judgment by all means. To do that is to fully understand and analyze the implications of such decisions before communicating. It will help you send the right information across without misinterpretations that could undermine your integrity, so never take decisions on the spot unless it is the only option available.


2.Determine Your Communication Strategy.

A communication strategy has four major components: Communication goals, target audience, communication plan, and channels. From this definition, to develop and implement a communication strategy, the first step is to define the communication goals then identify the target audience and their requirements to design a communication plan to achieve the pre-defined communication goals through established, responsive, and effective communication channels.

To develop a relevant and effective strategy, stakeholders' preferences must be investigated and captured in the strategy.

3.Implement Your Communication Strategy.

This substantiates the fact that there is a high likelihood of non-implementation of formulated strategies, so executives must ensure that they execute their communication strategy effectively. Where there are changes to the preferences of their key stakeholders, the communication strategy should be updated before implementation.

4.Maintain Your Communication Strategy.

When you neglect your approved communication strategy, you may not achieve pre-defined objectives. You may also experience some issues that were considered in the approved strategy which you dumped.

5.Manage Your Communication Strategy.

Sometimes the flow of information could be irregular, so it is imperative to keep communication under control by updating your strategy regularly to ensure that your stakeholders do not get dissatisfied with your style and level of communication. Again, the interest and level of stakeholder involvement may change over time, so will their communication needs. This implies that you must be in touch with your stakeholders to spot their preferences change, to devise better ways to manage their predilections.

6.Create Policies, Procedures and a Healthy Work Culture

Firms create and enforce effective policies to communicate specific goals to their stakeholders. For instance, occupational safety and health policies drive health and safety standards across the length and breadth of an organization. Organizational policies make it easier for organizations to achieve specific objectives. They are the communication lines that keep staff informed and focused on company goals.

7.Never Say I do not know.

When answers are not immediately available, never show ignorance. Instead, express a sincere intention to find the answer like saying, give me a minute, I will get back to you on that immediately. Thus, as much as you can, stay informed. It keeps you alert to make timely decisions when you are called upon to respond. Where knowledge is lacking, a sincere willingness to provide the needed information could suffice.

8.Show Concern.

Keeping in touch smoothens your way to any stakeholder’s heart. Some stakeholders may ignore you even when it is evident that you have made sincere efforts to reach out to them. Never mind, keep trying but do not bug them. If your calls do not get attention, send a text message, an e-mail, or paper mail, yeah.They may also have skipped out on you because you offended them without knowing it, and the missing friendly call, e-mail, or text had been the barrier. So, find a way to hear from your stakeholders now.

9.Use leadership

Strong leadership involves clear communication skills. Leaders speak with and listen to staff members, respond to questions and concerns, and are empathetic. Leaders use effective communication skills for moving the company forward and achieving new levels of success (Alexandra, 2020).

Successful leaders communicate their vision clearly to their stakeholders. They do not scold or vent in public, but they may encourage, reward, and celebrate their followers in public. Such leaders delight in teaching and mentoring their followers

Content created and supplied by: JobW (via Opera News )

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